Shipping and returns
Shipping
We ship throughout Italy (and, upon request, also abroad).
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Delivery times: 2-5 business days in Italy; times may vary for international shipments.
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Couriers used: We rely on reliable partners to ensure fast and secure service.
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Shipping costs: calculated at checkout. Shipping is free for orders over €xx.
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Order Tracking: You'll receive your tracking code via email as soon as your package is handed over to the courier.
Returns
Your satisfaction is important to us. If you're not completely satisfied with your purchase, you can return it.
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Return period: within 14 days of receiving the product.
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Conditions: The product must be returned intact, unused and in its original packaging.
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Return costs: at the customer's expense, except in the case of defective products or shipping errors on our part.
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Procedure:
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Contact us at italyshopping33@gmail.com, including your order number and the product you wish to return.
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You will receive instructions for returning the item.
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Once we receive and verify the product, we will proceed with the refund or replacement.
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Refunds
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The refund will be made using the same payment method used for the purchase.
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Crediting times depend on the bank or card network, but on average, 5-10 working days.
For any questions or clarifications, our Customer Service is always at your disposal.